These Terms of Service ("Terms") are a binding agreement between you (and, if you use the Service on behalf of a company, that company — together "you") and SubAssembly AI, a company organized under the laws of the State of Michigan, United States ("we", "us", or "SubAssembly AI"). They govern your access to and use of subassembly.ai, the SubAssembly AI platform, and every application, template, output or artifact created with or through it (collectively, the "Service"). By creating an account, clicking "I agree", or using the Service, you accept these Terms. If you do not agree, do not use the Service.
1. The Service is a tool, not a decision-maker
SubAssembly AI is a software-generation platform. It uses artificial-intelligence models to produce applications, dashboards, calculations, recommendations, summaries and other output ("Generated Output") from your descriptions, files and data. Generated Output is produced automatically, may be incomplete, inaccurate, out of date or unsuitable for your purpose, and may differ from what you asked for. You are solely responsible for reviewing, testing, validating and approving all Generated Output before relying on it or deploying it in any operational setting.
2. Not for safety-critical or regulated control
The Service and Generated Output are NOT designed, tested or certified for use in safety-critical, life-critical or high-risk environments, including without limitation: control of machinery, robots, presses, conveyors, vehicles or any physical process; safety interlocks, lock-out/tag-out, emergency stops or alarms; medical, pharmaceutical, food-safety, aerospace, nuclear, defense or hazardous-materials applications; or any use where failure could result in death, personal injury, property damage or environmental harm. You agree not to use the Service or Generated Output for such purposes. Any such use is entirely at your own risk and you release us from all liability arising from it.
3. No professional advice
Nothing produced by the Service is engineering, quality, regulatory, financial, legal, safety or other professional advice. Calculations such as OEE, capacity, inventory, scheduling, statistical process control and similar are estimates based on the data and assumptions you provide and must be verified by qualified personnel before any business, production, compliance or safety decision is made.
4. Your data and your responsibility for it
You retain ownership of the data, files, spreadsheets, knowledge and content you provide ("Customer Data"). You grant us a worldwide, non-exclusive license to host, process, transmit and display Customer Data solely to provide and improve the Service, including sending it to third-party AI model providers and cloud infrastructure providers acting on our behalf. You represent that you have all rights and consents necessary to provide Customer Data, that it contains no personal data you are not permitted to share, and that it does not violate any law or third-party right. You are solely responsible for the accuracy, quality, legality and backup of Customer Data. We do not warrant that Customer Data will be preserved, and you agree to maintain your own independent backups of anything you cannot afford to lose.
5. Security, breaches and data loss
We implement commercially reasonable administrative, technical and physical safeguards. However, no system is secure. You acknowledge and agree that the transmission and storage of information over the internet carries inherent risks, that we cannot guarantee the Service will be free from unauthorized access, hacking, malware, data corruption, outages or loss, and that we are not liable for any loss, disclosure, alteration, corruption or destruction of Customer Data or Generated Output, howsoever caused, including as a result of a security incident, whether or not such incident was foreseeable, except to the extent liability cannot be excluded under applicable law. If we become aware of a breach affecting your Customer Data we will notify you as required by applicable law. Your sole remedies for data loss are the backups you maintain and, where applicable, the limited remedies in Section 11.
6. Accounts, users and acceptable use
You are responsible for all activity under your account and for the acts and omissions of every user you invite. You must keep credentials confidential and notify us promptly of unauthorized use. You may not: reverse engineer, scrape or copy the Service; use it to build a competing product; upload malware; attempt to access other customers' data; use it in violation of any law, export control or sanction; use it to generate content that infringes any right, is defamatory, or is intended to harm; or use Generated Output for any purpose prohibited by Section 2. We may suspend or terminate accounts that violate these Terms without notice.
7. AI models and third parties
The Service relies on third-party AI models and cloud services. Their availability, behavior and output are outside our control and may change without notice. We make no representation about any third-party service. Model output may occasionally reproduce content resembling third-party material; you are responsible for ensuring your use of Generated Output does not infringe third-party rights.
8. Fees, plans and changes
Paid plans are billed as described at the time of purchase. Fees are non-refundable except where required by law. We may change plans, features, limits, models and pricing prospectively with reasonable notice. Usage allowances (such as AI build and change-request counts) reset as described on the pricing page and do not carry over unless stated. Free plans are provided as-is and may be limited, changed or withdrawn at any time.
9. Intellectual property
We and our licensors own the Service, including all software, templates, models, prompts, documentation, designs and trademarks. Subject to these Terms, you own the Generated Output specific to your Customer Data, and we grant you a license to use, modify and run the application code generated for your account for your internal business purposes. Starter kits and platform components remain ours and are licensed, not sold. You grant us a license to use feedback and to use aggregated, de-identified usage information to improve the Service.
10. Disclaimer of warranties
THE SERVICE AND ALL GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY AND FREEDOM FROM ERRORS OR HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR THAT GENERATED OUTPUT WILL BE CORRECT, COMPLETE, SAFE OR FIT FOR ANY PURPOSE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE CREATES ANY WARRANTY.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PRODUCTION, PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, USE OR ANTICIPATED SAVINGS, DOWNTIME, SCRAP, REWORK, RECALL, REGULATORY FINES, PERSONAL INJURY, PROPERTY DAMAGE OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE OR ANY GENERATED OUTPUT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU ACTUALLY PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US$100). THESE LIMITATIONS ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN AND APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow certain exclusions; in those jurisdictions our liability is limited to the fullest extent permitted.
12. Indemnification
You will defend, indemnify and hold harmless us and our officers, directors, employees, contractors and suppliers from and against all claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data; (b) your use of the Service or any Generated Output, including any decision made or action taken in reliance on it; (c) any use of the Service or Generated Output in violation of Section 2 or Section 6; (d) your violation of these Terms or any law; or (e) any claim by your users, employees, customers or suppliers.
13. Term, suspension and termination
These Terms apply from your first use until terminated. You may stop using the Service at any time. We may suspend or terminate access immediately for breach, legal risk, non-payment, or if providing the Service becomes impractical. On termination your license ends; we may delete Customer Data and Generated Output after a reasonable period, and you are responsible for exporting anything you wish to keep beforehand. Sections 1–5 and 9–17 survive termination.
14. Dispute resolution, arbitration and class-action waiver
Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Oakland County, Michigan, before a single arbitrator, except that either party may seek injunctive relief in court for infringement or misuse. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. You may opt out of this arbitration clause by emailing info@subassembly.ai within 30 days of first accepting these Terms. Any claim must be brought within one (1) year after it arises or it is permanently barred.
15. Governing law
These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-laws rules. Subject to Section 14, the state and federal courts located in Oakland County, Michigan have exclusive jurisdiction.
16. Changes to these Terms
We may update these Terms. Material changes will be announced on the Service or by email, and take effect on the date shown at the top of this page. Continued use after that date is acceptance.
17. General
These Terms, the Privacy Policy and the Acceptable Use Policy are the entire agreement. If any provision is unenforceable it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Neither party is liable for delays caused by events beyond its reasonable control. Notices to us go to info@subassembly.ai.